Eight domains. Each one carries a proven result.
Open a domain to see the capability, what it does in practice, and the result it has delivered. Every figure comes from a delivered project, not a projection.
Certified Master Black Belt (2018) and IASSC Black Belt (2016). DMAIC applied end to end — in factories, in quality systems and in live commercial books.
DMAIC project delivery
Define through Control on cost, quality, delivery and margin problems, with a control plan that keeps the gain.
Claims resolution cut from 32 days to 4; defect rate cut from 32% to zero.
Value stream mapping
Map the flow, attack the seven wastes, break the bottleneck, cut lead time.
47% reduction in manufacturing cycle time; 50% faster product delivery.
Kaizen, 5S, standard work
Rapid-improvement events with the people doing the job, then standardise and mistake-proof the result.
20+ Kaizen Blitz events led; 25–40% efficiency gains; £150k+ savings.
Eleven years running production, quality and engineering on the floor. This is where the methodology was learned and where it bites hardest.
Throughput & work cell design
Rebalance the line, redesign the cell layout, take the non-value-added motion out of the operator's day.
Daily output up 20%; cycle times down 47%.
Quality at source
PFMEA, critical control points and mistake-proofing built into the process rather than inspected in afterwards.
In-process defects down 15%; defect rate from 32% to zero.
Maintenance & reliability
TPM, RCM and condition-based maintenance on the assets that constrain output.
Downtime down 20%; MTBF up 25%; unplanned failures down 40%.
Minitab, SigmaXL, SPC and custom Excel models. Where others report a symptom, the cause is proven at transaction level.
Forensic transaction analysis
Interrogate every line of movement, credit and invoice data to isolate where value is actually being lost.
£263k credit crisis resolved: 97% of value proven to sit in 2 SKUs.
Margin leakage detection
Negative-margin audits, surcharge modelling and price-integrity checks across the whole book.
£57,567 of margin leakage quantified across 181 products.
SPC & process capability
Control charts, Cp/Cpk studies and capability monitoring to hold a process stable over time.
Sustained defect reduction and process stability in regulated manufacturing.
Full P&L accountability for an 11-account UK defence portfolio: 40 sites, 25 FTE, £29.4m plan target.
Account recovery & retention
Take an at-risk flagship relationship, rebuild service and trust, and move it from transactional supply to partnership.
£17m+ contract stabilised and retained at extension.
Service recovery programmes
SLA redesign, weekly performance forums, resequenced operating routines and supplier governance.
On-time in-full from 86% to 97% across 40 sites in one financial year.
Forecasting, budgeting & S&OP
Seasonal phasing, probability-weighted pipeline, three-scenario targets and integrated S&OP cycles.
£29.4m plan architecture built; 3 S&OP cycles embedded across £35m+ of billing.
Segmentation, stocking policy and supplier governance — the levers that release cash and protect continuity at the same time.
ABC / XYZ segmentation
Classify by value and demand variability, then set a stocking policy per class rather than per opinion.
Back orders down 40% across £10m+ of inventory and 2,600 SKUs.
Product rationalisation
Strip complexity out of the range and govern what is allowed back in.
17,468 SKUs reviewed; 168 found to drive 50% of sales.
Obsolete & slow-moving stock
Quantify the real exposure so provisioning and consumption decisions are made deliberately.
£23.3m of SLOB exposure classified — the first quantified view in the business.
ISO 9001, 14001, 45001, 13485, AS9100 and 21 CFR Part 11. NEBOSH National General Certificate (2024).
Integrated management systems
Align quality, environmental and safety processes into one system people can actually follow.
IMS cycle times cut 20% across ISO 9001 / 14001 / 45001.
External audit leadership
Own the auditor relationship and keep the site permanently audit-ready, not audit-panicked.
Zero non-conformances across external audits led; prep time down 30%.
Regulated environments
Medical device and aerospace discipline: validation, documentation control, permit to work, SOPs.
ISO 13485 and 21 CFR Part 11 compliance maintained; AS9100 audit readiness assured.
VBA, Power Query and BI dashboards that replace manual reporting entirely — the tools as well as the analysis.
VBA automation
Design, code and deploy reporting engines, consolidation macros and customer-facing document generators.
Six reporting systems in production; ~100 hours a year of manual work removed.
Executive BI dashboards
One pane of glass for a portfolio, wired to the KPIs leadership is actually accountable for.
Reporting cycle time cut 60%; board and ExCo decisions made on live data.
Process automation
Take a recurring manual cycle apart with DMAIC and rebuild it as a machine task.
Product update cycle from four weeks to two hours; data handling time down 95%.
Improvement only sticks if the governance and the people are built alongside it.
Belt programmes & mentoring
Design and run Lean Belt programmes; coach Green and Black Belts through real projects, not slideware.
£2m+ delivered through a Belt cohort programme; team competency up 25%.
Programme governance
RACI, RAID, KPI trackers, stage gates and steering cadence that make progress visible.
Recovery plan delivering a verified £1.07m forecast plus £407k confirmed pipeline.
Senior stakeholder management
Present to board, ExCo and customer primes; write the pack that gets the decision made.
30 verified board-ready deliverables in a four-month window.
Which of these is the problem you have?
If it spans more than one, that is normal. Most recoveries do.