When performance slips, TransFormX finds the cause and fixes it.
Operational recovery, transformation and performance improvement for organisations that need measurable results.
Shane O'Regan · Principal Consultant · Lean Six Sigma Master Black Belt
Defence · Aerospace · Regulated medical devices · Manufacturing · Industrial distribution
Any of this sound familiar?
Delivery slipping?
Costs increasing?
Backorders growing?
Customers escalating?
Quality deteriorating?
Inventory out of control?
Teams firefighting?
Data everywhere, no clear answer?
These problems rarely exist in isolation. TransFormX finds the root causes and turns them into a structured recovery programme.
Diagnose. Stabilise. Improve. Sustain.
Stage 01 · Diagnose
Into the real data in week one: transactions, stock, service, margin, downtime. No workshops before the facts.
Stage 02 · Stabilise
Recovery governance and cadence, escalation routes and weekly performance forums. Root cause established with evidence and a number attached, so the size of the prize is agreed before anyone spends money.
Stage 03 · Improve
DMAIC on the biggest causes with the people who own the process, delivered in weeks rather than quarters.
Stage 04 · Sustain
Control plan, dashboard, cadence and trained people stay behind. The saving keeps compounding after the engagement ends.
Find the problem. Fix the cause. Improve the result.
Six reasons the phone rings
Operational recovery
Underperformance, delivery failure, service recovery and customer escalation.
Capability →Supply chain & inventory
Planning, forecasting, shortages, backorders, supplier performance and inventory.
Capability →Manufacturing & operational excellence
Flow, capacity, productivity, waste, process capability and Lean Six Sigma.
Capability →Quality & process performance
Defects, root cause, process control and regulated-environment quality improvement.
Capability →Commercial & contract performance
Strategic accounts, contract risk, service levels and commercial recovery.
Capability →Transformation & change delivery
Turning strategy and analysis into executable programmes with measurable outcomes.
Capability →Delivered, measured and banked.
£17m+
Contract value protected
86% → 97%
On-time in-full across 40 sites
£1m → £40k
Backorder reduction
£2m+
Validated savings
32% → 0%
Defect rate on a production line
£6.1m+
Hard cost savings delivered to date
1,100+ hrs
Capacity released
47%
Manufacturing cycle-time reduction
32 days → 4 days
Claims resolution time
Every figure is drawn from delivered work against a measured baseline.
Service under pressure, brought back under control
Service performance falling short of customer commitments, backorders above £1m, supply unstable and escalations reaching senior level.
Transaction-level diagnostic across SKUs and demand, recovery governance and cadence, inventory and replenishment changes, supplier actions and structured performance management.
Service restored, backorders cleared to a fraction of their peak and operational control handed back to the team with the reporting to hold it.
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On-time in-full
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Backorder value
£17m+
Contract value protected
Senior enough for the boardroom. Practical enough for the operation.
Depth
Nearly 20 years across defence, aerospace, regulated medical devices, manufacturing and industrial distribution. Lean Six Sigma Master Black Belt.
Delivery
The analysis and the implementation are done by the same person. You deal directly with the work, and the pace that comes with it.
Breadth
Operations, supply chain, quality and customers treated as one problem, with the commercial consequence always in view.
Measured on outcomes, not on consultancy activity.
The engagement fits the problem, not a fixed model.
Interim leadership
Transformation programmes
Operational recovery assignments
Project-based consultancy
Fractional support
Diagnostic and improvement engagements
Short-term problem solving
Longer-term transformation delivery
Scope can be days, weeks or months. What stays fixed is the outcome it is measured against.
You should probably speak to TransFormX if…
You do not need to know the solution before calling. That is part of the job.
Got an operational problem that needs fixing?
Let's spend 30 minutes working out what is really causing it. No preparation needed. Bring the problem.